Privacy Policy
This Privacy Policy explains how hivop.ai (“we,” “us,” or “our”) collects, uses, stores, and protects your information when you interact with our services (“Services”). This includes situations where you:
- Visit our website or any platform that links to this Privacy Policy
- Contact us, request information, or use our digital marketing services
- Engage with us through campaigns, consultations, events, or communications
By accessing or using our Services, you agree to the practices described in this Privacy Policy. If you do not agree, please discontinue use of our Services. For any questions or concerns, you may contact us at info@hivop.ai
Information We Collect
Information You Share With Us
In short: We collect information you choose to provide to hivop.ai.
We receive personal details when you interact with our website or services, such as when you contact us, request information about our digital marketing solutions, sign up for updates, or engage with our offerings in any way.
Details You Provide
The type of information we collect depends on how you engage with hivop.ai and the services you use. This may include:
- Full name
- Email address
- Business contact details
- Login or account-related information
- Payment and billing details
We do not intentionally collect or process sensitive personal data.
Payment Information
If you purchase services from hivop.ai, we may need limited payment-related information to complete the transaction. All payment processing and storage are handled securely by our third-party payment provider. We do not store full payment credentials on our servers.
You are responsible for ensuring that all information you provide is accurate, complete, and kept up to date.
Information Collected Automatically
In short: Some technical data is collected automatically when you visit hivop.ai.
When you browse or use our website, we automatically gather certain technical and usage-related information. This data does not directly identify you but helps us operate, protect, and improve our services.
This information may include:
Usage and Activity Data
Our systems automatically record data such as:
- IP address
- Browser type and settings
- Pages visited and time spent
- Interaction behavior and feature usage
- Error reports and performance logs
This information helps us analyze trends, improve user experience, and maintain platform security.
Device Information
We may collect information about the device you use to access hivop.ai, including:
- Device type and model
- Operating system
- Internet service provider
- Application identifiers
Location Information
We may infer general location data (such as country or city) based on IP address or device settings. Depending on your device permissions, more precise location data may be available. You can control or disable location access through your device settings, though some features may be limited as a result.
How Do We Use Your Information
In Short: We use your information to operate and enhance our services, communicate with you, maintain security, prevent fraud, meet legal obligations, and for other purposes you approve.
At hivop.ai, we process personal information based on how you interact with our website and services. These purposes include:
- Customer support and communication:
Your information allows us to respond to inquiries, provide support, and resolve service-related concerns. - Operational and administrative updates:
We may contact you with important updates about our services, policy changes, or other essential notices. - Feedback and service improvement:
We may process your data to request feedback and better understand how our services are used so we can improve them. - Marketing and promotional outreach:
With your consent and in line with your preferences, we may send promotional messages, newsletters, or marketing content. You can opt out at any time. - Personalized advertising and content:
We may use information to display relevant ads and content based on your interests, location, or interaction with our services. - Security and fraud prevention:
Your information helps us monitor activity, detect suspicious behavior, and protect our website and users. - Analytics and usage insights:
We analyze usage patterns to understand performance, optimize campaigns, and enhance user experience. - Marketing performance analysis:
We process information to measure the success of our advertising and promotional strategies. - Protection of vital interests:
In rare situations, we may process information to protect the safety or well-being of individuals.
What Legal Bases Do We Use to Process Your Information
In summary: hivop.ai only collects and processes personal information when it is reasonably necessary and permitted under applicable U.S. laws. We process data to operate our services, meet legal requirements, protect rights, and support legitimate business activities.
Under applicable United States privacy laws, we rely on the following legal grounds when processing personal information:
Your Consent
We may process your personal information when you voluntarily provide it or give us permission to use it for a specific purpose. You may withdraw your consent at any time, subject to legal or contractual limitations.
To Provide and Perform Our Services
We process personal information when it is necessary to deliver our digital marketing services, respond to inquiries, manage accounts, or fulfill contractual obligations with clients and partners.
Legitimate Business Purposes
We may process your information to support our legitimate business operations, provided such use is reasonable and lawful. These purposes may include:
- Communicating updates, promotions, and service-related notices
- Creating and delivering relevant advertising and marketing content
- Analyzing website usage and campaign performance
- Improving our website, tools, and customer experience
- Supporting internal marketing, analytics, and growth initiatives
- Detecting, preventing, and addressing fraud, security issues, or misuse of our services
Compliance With Legal Obligations
We may process personal information when required to comply with applicable U.S. laws, regulations, legal processes, or enforceable governmental requests, including protecting our legal rights and responding to law enforcement inquiries.
Protection of Vital Interests
In rare situations, we may process personal information when necessary to protect the safety, rights, or well-being of individuals or the public.
When We Share Your Personal Information and With Whom
In Short: We may share your information in certain situations described below, and/or with select third parties to help us provide our services.
We may need to share your personal information in the following cases:
Business Transfers
In the event of a merger, acquisition, sale of assets, or financing, your information may be transferred to the new owner or entity involved.
Analytics Services
We may share information with analytics providers, such as Google Analytics, to understand how visitors use our services and improve user experience. These analytics may include tracking features like demographics, interests, and remarketing.
Affiliates
We may share information with our affiliates, including parent companies, subsidiaries, or other companies under common control, ensuring they adhere to the same privacy standards.
Business Partners
We may share information with our business partners to provide you with relevant products, services, or promotions.
How Long We Keep Your Information
When you leave a comment on hivop.ai, your comment and its related metadata are stored indefinitely. This allows us to quickly recognize and approve any future comments you may make, without holding them in a moderation queue.
For users who register on our website, we also store the personal information provided in their user profile. Registered users have full control over their data—they can view, edit, or delete their personal information at any time (though usernames cannot be changed). Website administrators may also access and manage this information to maintain smooth operation of the platform.
Do We Use Cookies and Other Tracking Technologies
In Short: No, we do not use cookies or similar tracking technologies.
At hivop.ai, we respect your privacy and do not use cookies, pixels, or other tracking tools to collect or store information about your activity on our site. You can browse our website freely without any tracking or automated data collection.
Since we do not use cookies, there is no need for you to manage or disable tracking settings. Your experience on our site is entirely private and secure. We also do not share your browsing activity with third parties, ensuring that your interactions with hivop.ai remain completely confidential. You can explore our services and content with full confidence in your privacy.
How Do We Protect Your Information
In Short: At hivop.ai, safeguarding your personal data is one of our top priorities.
We use a combination of technical and organizational measures to help protect your information from unauthorized access, disclosure, or misuse. Our systems are designed with security in mind, and we continuously monitor and improve them to ensure your data is handled responsibly.
That said, no system connected to the internet is completely impervious to breaches. While we make every effort to secure your information, we cannot guarantee that unauthorized parties won’t gain access to it. Any transmission of personal information to or from our services carries some risk, so we recommend accessing hivop.ai services from secure networks and devices.
Your Privacy Rights at hivop.ai (U.S. Users)
In Short: If you are located in the United States, you have certain rights regarding the personal information we collect, use, and share about you. These rights may vary depending on your state.
Your Rights Include:
- Access and Information – You can request information about the personal data we collect about you and how it is used or shared.
- Correction – You may ask us to update or correct any inaccurate information we have about you.
- Deletion – You can request that we delete your personal information, subject to legal or contractual obligations.
- Opting Out of Sale – If applicable (such as under California’s CCPA/CPRA), you can opt out of the sale of your personal information to third parties.
- Non-Discrimination – We will not treat you differently for exercising your privacy rights.
To exercise your rights, please contact us using the details provided in the section “How to Contact Us About This Privacy Notice” below. We will respond in accordance with applicable state and federal laws.
Marketing Communications: You may opt out of promotional emails at any time by clicking the “unsubscribe” link in our messages or by contacting us directly. Note that essential service messages related to your account may still be sent.
If you have questions about your privacy rights in the U.S., email us at info@hivop.ai.
Do-Not-Track Features
Many web browsers and mobile devices allow you to enable a Do-Not-Track (DNT) signal to express your preference not to be tracked online. Currently, hivop.ai does not respond to DNT signals, as there is no standard enforcement mechanism in the U.S.
If a recognized standard is adopted in the future, we will update this privacy notice to reflect any changes in our practices.
Sensitive Personal Information
We do not process sensitive personal information, such as financial or health-related data. Our data collection focuses solely on information necessary to provide and improve our digital marketing services.
Verification Process
To ensure we handle requests securely, we may need to verify your identity when you submit a privacy-related request. Verification may include:
- Matching information you provide with data already on file
- Contacting you via the email or phone number previously provided
- Using other reasonable verification methods if necessary
Any personal information provided for verification will only be used for that purpose and deleted promptly after verification.
Your Privacy Rights
You have the following rights regarding your personal data:
- Access & Correction: Request access to your data or correct inaccuracies.
- Restriction of Processing: Ask us to limit how your data is used.
- Authorized Agents: Designate someone to submit requests on your behalf. Proof of authorization may be required.
- Opt-Out: Request that we stop selling or sharing your personal information with third parties. Requests will be handled within 15 days.
To exercise these rights, contact us at https://www.hivop.ai/contact-us
Verification & Response
We may request additional information to verify your identity before processing any request.
We will respond without undue delay, typically within 45 days. In certain cases, the response period may be extended by an additional 45 days, with notice explaining the reason for the delay.
Change of Terms
At hivop.ai, we may update our Privacy Policy from time to time to reflect changes in our practices, applicable laws, or business operations. When we make updates, we will:
- Clearly indicate the date of the most recent revision at the top of the policy.
- Notify users of significant changes through our website, email, or other communication channels, where appropriate.
- Ensure that any new terms do not retroactively affect previously collected personal information without consent, unless required by law.
We encourage you to periodically review this Privacy Policy to stay informed about how we are protecting your personal data. By continuing to use our services after updates are posted, you agree to the revised terms.
If you have any questions or concerns about changes to our privacy terms, please contact us at info@hivop.ai or visit https://www.hivop.ai/contact-us
Contact Us
For privacy-related inquiries, requests, or complaints:
- Email: support@hivop.ai
- Website: https://www.hivop.ai/contact-us